Customer Experience Manager

At Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...

HTE is a leading fintech company dedicated to empowering clients to manage their finances efficiently. We are seeking an experienced Customer Experience Manager to lead our customer service team.The ideal candidate will have a proven track record of managing high-performing teams and driving customer satisfaction. They should be able to analyze complex...

Customer Service and Support RoleZurich 56 Company Ltd is looking for a dedicated Customer Experience Manager to deliver exceptional customer experiences and drive business success.This role involves underwriting and analysing new and existing life business, ensuring alignment with delegated authority levels and business objectives.Key...

Job DescriptionThe Domain Lead Customer will be responsible for managing a team of IT professionals who support Customer Management/Wealth Management/Credit Origination platform and strategic projects across the UOB franchise.The successful candidate will have strong leadership skills, technical expertise, and experience in managing IT systems or technology...

Customer Experience ExpertGolden Destinations by ICE HOLIDAYS Sdn Bhd seeks an experienced Customer Service Executive to deliver exceptional customer experiences and support. This role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction.Responsibilities include handling incoming customer inquiries, providing accurate...

About the RoleThis is a dynamic and challenging role that requires an individual with exceptional communication skills, strong leadership traits, and a high degree of professionalism. As a Customer Experience Manager at Recooty, you will be responsible for ensuring that our clients are represented professionally in all communications with customers.

About the RoleWe are seeking a skilled Customer Experience Manager to join our marketing team. As a proactive and detail-oriented professional, you will be responsible for developing and executing customer promotions that enhance retention and engagement.Key ResponsibilitiesDevelop and execute promotions that drive retention and loyaltySet up, manage, and...

Lancesoft Malaysia is seeking a Customer Experience Manager to join our team. In this role, you will be responsible for ensuring that all customers receive exceptional service, resolving any issues that may arise, and implementing processes to improve customer satisfaction.Key ResponsibilitiesEnsure that all customers receive exceptional service.Resolve any...

About the RoleWe are seeking a highly motivated and results-driven Client Success Manager to join our team. The successful candidate will be responsible for delivering exceptional customer experiences and driving business growth through effective client relationships and partnerships.As a Client Success Manager, you will be the primary point of contact for...

Company DescriptionAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK...

Company OverviewSutherland Global is a leading provider of business process outsourcing (BPO) services, offering a range of solutions to help businesses improve their operational efficiency and reduce costs.Job SummaryWe are seeking a highly motivated and experienced professional to join our team as a Sales and Service Director. The successful candidate will...

Key ResponsibilitiesAs a Customer Service Team Leader at Zeal Group, you will be responsible for:Leading and supervising a team of customer service representatives.Providing guidance, coaching, and support to ensure the team meets performance goals.Handling escalated customer issues and complex problem-solving.Implementing strategies to address customer...

We are seeking a Digital Wealth Professional to join our team at StashAway, a leading digital wealth management platform that empowers individuals to invest intelligently.Key ResponsibilitiesClient Support:Deliver exceptional support to clients through various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a...

Opportunity SummaryElang Wah Sdn Bhd is offering an exciting opportunity for a Junior Sales & Marketing Executive to join our team. As a member of our sales and marketing team, you will be responsible for developing marketing plans, assisting in sales strategy, and working on revenue streams to maximize sales.ResponsibilitiesManage and coordinate...

Join Our TeamWealth Mastery Academy is seeking a talented and dedicated Customer Service Executive to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building skills.Key ResponsibilitiesRespond to customer...

Premium Customer Experience ManagerThis is a key role in delivering exceptional customer experiences in a luxury retail setting. As the Premium Customer Experience Manager, you will be responsible for leading staff, driving sales strategies, managing budgets, and ensuring a premium customer experience while representing a high-end brand.Key...

Key ResponsibilitiesThe Assistant Manager, Service Marketing role plays a pivotal part in bridging the gap between service delivery and customer satisfaction, ensuring sustained business success. Key responsibilities include:

Role SummaryThis is a unique opportunity to join Zalora as a Customer Experience Manager - Support and make a significant impact on the success of our organization. As a leader of the Product Support function, you will be responsible for ensuring that requests and inquiries are handled within SLAs, while also driving results through effective team management...

Ipsos Malaysia invites applications from experienced professionals looking to take their career to the next level. As a Project Manager - Customer Experience, you will be responsible for driving ad-hoc and large-scale CX Programs, keenly interested in using concepts like NPS, CSAT, and Customer Journey Mapping.We require a well-rounded individual with...

About the RoleWe are seeking an experienced senior customer experience manager to join our team at Shopee. In this role, you will be responsible for developing and implementing strategies to enhance customer experience, leading cross-functional teams, and analyzing data to inform decision-making.Key AccountabilitiesDesign and implement customer experience...