Operations Manager

6 days ago


Klang, Selangor, Malaysia Alliance Drymix (ADX) Sdn Bhd Full time

Join Alliance Drymix (ADX) Sdn Bhd as a highly motivated and detail-oriented Operations Manager to support our daily operations and drive process improvements. The ideal candidate will assist senior management in implementing operational strategies, manage projects, and ensure smooth coordination between departments.

  1. Operational Support: Provide exceptional support to the team by being the point of contact for daily operations, ensuring processes run smoothly. Collaborate with senior management to implement operational strategies and initiatives.
  2. Process Improvement: Identify areas for process improvement and efficiency gains. Work closely with team members to develop and implement new processes or refine existing ones.
  3. Data Analysis: Collect and analyze operational data to inform decision-making. Prepare reports on key performance indicators (KPIs) and operational metrics.
  4. Project Management: Assist in managing projects from inception to completion, ensuring they are delivered on time and within budget. Coordinate with different departments to ensure project alignment and resource availability.
  5. Team Coordination: Foster collaboration across various teams (e.g., sales, finance, HR, production, logistics) to ensure operational alignment. Facilitate communication between departments to enhance collaboration.
  6. Customer Service: Support customer service initiatives to improve client satisfaction and retention. Address operational issues that may impact customer experience.
  7. Inventory Management: Assist in managing inventory levels, ensuring adequate stock while minimizing excess. Coordinate with suppliers and vendors for timely procurement of materials.
  8. Compliance and Quality Assurance: Ensure that operations comply with company policies, industry standards, and regulations. Participate in quality assurance processes to maintain high standards of service and product delivery.
  9. Training and Development: Assist in training new employees on operational procedures and best practices. Support ongoing training initiatives to enhance team skills and knowledge.

The successful candidate will have excellent analytical, communication, and problem-solving skills, with the ability to work autonomously and as part of a team. A Bachelor's degree in Business Administration, Operations Management, or a related field is preferred, along with 1-3 years of experience in operations, project management, demand planning, or inventory management.



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