Online Content Analyst

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time
Role Summary

We are seeking an experienced Online Content Analyst to join our team at Cognizant. As an Online Content Analyst, you will be responsible for analyzing online content to identify trends and patterns, and escalating issues outside established policies.

Key Responsibilities:

  • Analyze online content to identify trends and patterns
  • Escalate issues outside established policies
  • Collaborate with cross-functional teams to resolve issues
  • Develop and implement process improvements
  • Meet daily KPIs and maintain confidentiality while meeting deadlines


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