Portfolio Manager Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

About the Role

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The Portfolio & CRM Manager is responsible for driving performance through the business to achieve a cohesive and optimal experience for all customer segments across touchpoints.

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Key responsibilities include developing customer onboarding engagement plans and programs to shift CASA behaviors, promoting transactions for high customer stickiness and CASA balance growth.

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The manager will also work closely with cross-functional teams to identify opportunities to develop new or enhance existing digital interactions with customers.


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