Business Transformation Strategist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time
Job Description

We are seeking a Transformation Consultant to join our team at Teleperformance. This role involves driving business transformation and delivering strategic change initiatives across our organization.

As a Transformation Consultant, you will collaborate with Operations leaders to develop and implement transformation strategies aligned with business objectives. Your analysis and recommendations will focus on organizational design, process improvement, and cultural transformation.

Key responsibilities include:

  • Collaboration and Stakeholder Management: Build and maintain relationships with senior stakeholders, including executives, department heads, and team leaders.
  • Change Management Planning: Design and implement change management plans to minimize disruption and ensure successful adoption of changes.
  • Training and Development: Develop and deliver training programs to support change initiatives.
  • Project Management: Manage transformation projects, ensuring timely delivery, budget adherence, and quality outcomes.

To succeed in this role, you should have strong business acumen and an understanding of organizational dynamics. Excellent analytical, problem-solving, and communication skills are essential. Experience with transformation methodologies (e.g., Agile, Lean) is also desirable.



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