Insurance CX Strategist
5 days ago
We are seeking a skilled Insurance CX Strategist to join our regional office team. As part of our ongoing transformation initiatives, you will contribute to cutting-edge projects that redefine customer engagement and drive business impact.
Key Responsibilities:
- Act as a key liaison between business stakeholders and technical teams to deliver integration projects.
- Lead and support the implementation of an OmniChannel solution, unifying multiple CRM systems and voice applications across the region.
- Collaborate with cross-functional teams to design, develop, and deliver customer experience enhancements.
- Analyze and interpret complex business requirements, ensuring alignment with technical solutions and organizational goals.
- Leverage knowledge of AI and data analytics to identify opportunities for process improvement and automation.
- Provide expertise on Salesforce, Genesys, or similar platforms to ensure optimal performance and user adoption.
- Stay updated on emerging technologies and industry trends to enhance customer engagement strategies.
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SAP CX Technical Strategist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full timeAbout This RoleThis SAP CX Technical Strategist position is responsible for providing expertise on the functional use of SAP Hybris Commerce, its various administrative cockpits, and the SAP Hybris Accelerators.Key responsibilities include maximizing out-of-the-box capabilities of Hybris platform and proposing best-in-class practices to fit the customization...
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Insurance Business Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Full timeJob DescriptionWe are seeking a skilled Insurance Business Strategist to join our team. As a key liaison between business stakeholders and technical teams, you will be responsible for delivering integration projects.About the RoleThis is an exciting opportunity to contribute to cutting-edge projects that redefine customer engagement and drive business...
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Senior Insurance Product Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeAbout the RoleWe are seeking an experienced Senior Insurance Product Strategist to join our Bancassurance team at OCBC Bank. In this role, you will be responsible for developing and implementing product strategies that drive revenue growth and achieve business objectives.Your Key Responsibilities:Develop and execute product development plans to enhance our...
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Enterprise Technology Strategist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAIA Hong Kong and Macau is looking for an Enterprise Technology Strategist to help shape its technology strategy and ensure that it remains at the forefront of innovation.The ideal candidate will have 15+ years of IT experience, including 5+ years as an architect, business partner, or management consultant in complex international environments in the...
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Customer Engagement Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full timeAbout UsAs a leading international universal insurance provider, we aim to deliver exceptional customer experiences through innovative solutions.Job RequirementsThis role requires a dynamic and skilled CRM and Contact Center Business Analyst to join our regional office team.Key ResponsibilitiesLiaison RoleAct as a key liaison between business stakeholders...
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Insurance Sector Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full timeOliver James Associates Ltd. is a leading recruitment agency partnering with a global insurance provider to find a talented CRM and Contact Center Business Analyst.About the RoleWe are seeking an experienced professional to lead integration projects, unify CRM systems, and design customer experience enhancements.The ideal candidate will have a solid...
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Insurance Process Transformation Specialist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sentient Concepts Full timeJob DescriptionSentient Concepts seeks a seasoned Insurance Process Transformation Specialist to lead operational process improvements and drive business growth in the Asia Pacific markets. As a key member of our team, you will be responsible for analyzing and redesigning workflows to enhance efficiency, reduce costs, and improve service delivery.Key...
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Technical Solutions Strategist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Outsized Full timeA Technical Solutions Strategist is sought by Outsized, a leading global insurer, to lead the design, documentation, and implementation of solutions across its business applications.This role acts as a bridge between business and technical teams, ensuring that IT strategies align with the organization's broader business objectives.Main...
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Customer Experience Architect
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full timeA seasoned Business Analyst with experience in banking, financial services, or insurance is sought to join our client's regional office team.About the RoleThe ideal candidate will have a Big 4 consulting background and proven experience leading integration projects in an OmniChannel context.You will collaborate with cross-functional teams to design, develop,...
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Insurance Portfolio Strategist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia PolicyStreet Full timeAs a Business Growth Professional at PolicyStreet, you'll be responsible for driving the growth of our Employee Benefits portfolio through strategic planning and execution.Key ResponsibilitiesDevelop and execute strategic plans to grow our EB portfolio.Build and maintain strong relationships with clients and their key stakeholders.Mentor and develop the...
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Organizational Development Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Liberty General Insurance Berhad Full timeAbout the RoleThis Human Capital Strategist position is critical to driving talent development and organizational growth at Liberty General Insurance Berhad. As a seasoned L&D professional, you will play a key role in shaping our organization's future by developing and executing impactful talent programmes.Key ResponsibilitiesTalent Programme...
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Data Analytics Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeWe're seeking an experienced Data Analytics Strategist to join our team. As a key member of our audit analytics function, you'll be responsible for driving innovation and identifying risks across our organisation using advanced analytics.Key ResponsibilitiesDevelop and execute analytics strategies to enhance our audit capabilities and drive business...
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Enterprise Solutions Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeBusiness Analyst Job DescriptionThis Senior Business Analyst position plays a vital role in driving business growth and improving operational efficiency within the Underwriting Division.The successful candidate will be responsible for developing and implementing business solutions, leading project teams, and managing stakeholder expectations.Key...
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Human Capital Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Liberty General Insurance Berhad Full timeJob DescriptionThe Learning and Talent Acquisition Lead will be responsible for driving talent development and acquisition initiatives at Liberty General Insurance Berhad. This role requires a highly motivated and results-driven individual with excellent L&D expertise.Main ResponsibilitiesTalent SourcingIdentify and attract top talent through various...
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Content Strategist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Neil Patel Digital, LLC Full timeAbout Us:We're a team of passionate individuals who love digital marketing. We're looking for someone who shares our enthusiasm and is eager to make a difference. As a Content Strategist - Growth Focus, you'll be responsible for creating engaging content that drives results. You'll work closely with our team to understand client needs and develop strategies...
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Trainer and Learning Strategist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAIA Hong Kong and Macau is committed to helping its customers and the community live Healthier, Longer, Better Lives. As a Trainer and Learning Strategist, you will play a vital role in advancing this mission by designing and delivering comprehensive training programs for sales teams.In this role, you will work closely with internal stakeholders and...
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Cloud Solutions Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeAt Nirvana Asia, we are seeking a highly skilled Cloud Solutions Strategist to join our team. This is an exciting opportunity for a motivated individual to lead the design and implementation of large-scale cloud infrastructure solutions.The ideal candidate will have 7+ years of experience in IT infrastructure, system architecture, or software development,...
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Operational Excellence Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeJob SummaryZurich Australian Insurance Ltd. is currently seeking a highly skilled and experienced Business Analyst / Senior Business Analyst to join our team in a junior managerial / managerial position. The ideal candidate will serve the needs of the Underwriting (UW) Division and have opportunity to propose/implement solutions for the efficiency of the...
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Customer Insights Strategist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Setel Full timeAbout SetelWe are a leading provider of innovative mobility solutions. Our mission is to empower customers with seamless and convenient experiences across various services.Job DescriptionThis Senior Manager of Customer Experience Strategy and Insights will be responsible for driving strategic initiatives and insights to enhance customer experience through...
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Market Growth Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeAs a Market Growth Strategist at Allianz Popular SL, you will play a critical role in identifying and capitalizing on business opportunities to drive revenue growth and expansion.ResponsibilitiesAnalyze market trends and competitor activity to identify potential opportunities for growth.Develop and implement strategic plans to capitalize on identified...