Operational Excellence Lead
4 days ago
Zurich Australian Insurance Ltd. is currently seeking a highly skilled and experienced Business Analyst / Senior Business Analyst to join our team in a junior managerial / managerial position. The ideal candidate will serve the needs of the Underwriting (UW) Division and have opportunity to propose/implement solutions for the efficiency of the Underwriting Division or the company as a whole.
Main Responsibilities:
- Leverage project management principles to plan, coordinate, and implement large-scale projects from inception to delivery.
- Develop comprehensive project plans, setting clear objectives, timelines, and milestones.
- Collaborate with cross-functional teams to gather and analyze business requirements, identifying opportunities for process improvements and implementing change.
- Design, develop, and implement end-to-end business processes and systems, ensuring seamless integration and minimal disruption to business operations.
- Coordinate and facilitate workshops, training sessions, and other meetings to educate stakeholders on new processes, systems, and procedures.
- Monitor and report on project progress, highlighting successes and areas for improvement.
- Apply knowledge of business process modeling, analysis tools, and methodologies to drive business transformation and improve operational efficiency.
- Partner with internal stakeholders to align project outcomes with business objectives and strategic priorities.
Requirements:
- Bachelor's degree in business administration, business analytics, information technology, computer science, or data analytics.
- Minimum 4-5 years of experience in business analyst roles, process improvement, data analyst, or similar capacities.
- Proven experience in relationship management, business analysis, process improvement, and project management within a corporate environment.
- Strong proficiency in business process modeling, analysis tools, and methodologies.
- Familiarity with Agile and Waterfall methodologies and their applications in project management.
- Excellent communication, interpersonal, and presentation skills.
Preferred Skills:
- Good understanding of intelligent automation technologies and capabilities.
- General insurance or CX/UI/UX domain capabilities.
- Yellow Belt / Green Belt Lean Six Sigma, PMP certification.
What You'll Enjoy at Zurich:
- A dynamic and supportive work environment that fosters collaboration and growth.
- Ongoing training and development opportunities to enhance your skills and expertise.
- A competitive compensation package that rewards your hard work and dedication.
- A diverse and inclusive workplace that values diversity and promotes work-life balance.
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