Operational Excellence Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

We are seeking an Operational Excellence Manager to join our team at FNZ. This role will involve providing operational excellence support to our Operational teams and ensuring alignment with our organizational goals.

The successful candidate will have a strong background in operational excellence, with experience in financial services highly regarded. Key responsibilities of this role include developing a complete QA program that safeguards product quality and fosters a culture where all employees are actively engaged.

The ideal candidate will also possess solid background in Financial Reporting and controls, as well as experience within the finance industry. Strong technical skills, including working knowledge of FNZ's processes and fund rules, are essential for this role.

Additionally, the successful candidate will be responsible for maintaining complaint and nonconformance processing, documenting quality assurance activities, and identifying training needs.

Key qualifications for this role include a minimum 3 years' quality assurance experience, strong analytical skills, and the ability to work autonomously to tight deadlines with multiple deliverables.

Becoming a part of our global business means being part of a highly successful and rapidly growing organization that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.



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