Support Desk Professional
6 days ago
BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.
Responsibilities:- Client Support: Deliver outstanding customer service to clients, responding to their queries and concerns in a timely and effective manner.
- Troubleshooting: Identify and resolve technical and troubleshooting issues for clients, ensuring minimal disruption to their business operations.
- Departmental Collaboration: Work closely with different departments to ensure seamless support and resolution of client concerns.
- Communication Skills: Possess excellent English communication skills, both written and verbal, to interact with clients effectively.
- Technical Skills: Proficient in computer usage, with a strong command of CRM systems, to manage client interactions and data accurately.
- Problem-Solving: Demonstrate the ability to analyze complex problems and develop effective solutions to resolve client concerns.
- Teamwork: Collaborate with colleagues to achieve common goals and possess excellent interpersonal skills to build strong relationships with clients and colleagues.
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Help Desk Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glory Ltd. Full timeWe are looking for a talented Service Desk Analyst to join our dynamic team at Glory Ltd.About the TeamOur team is committed to delivering exceptional support to our employees and stakeholders.The Service Desk Analyst will play a critical role in ensuring that our technology infrastructure is running smoothly and that our employees receive timely and...
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Help Desk Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GKash Sdn Bhd Full timeGKash Sdn Bhd is looking for a highly motivated and skilled IT professional to join our team as a help desk support specialist.Job Description:Identify and resolve technical issues related to hardware and software systems.Analyze complex problems and develop effective solutions.Communicate with customers to understand their technical concerns and provide...
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IT Support Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOLKELLY Full timeJob Title: IT Support ProfessionalAbout the JobWe are seeking an experienced IT support professional to join our team as a Service Desk Analyst. The successful candidate will be responsible for providing remote technical support to clients across various platforms, including laptops, desktops, and LAN issues.About PERSOLKELLYPERSOLKELLY is a leading provider...
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Help Desk Professional
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia GKash Sdn Bhd Full timeGKash Sdn Bhd is seeking a Help Desk Professional to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting technical issues and resolving them in a timely manner.Responsibilities:Conducting electrical safety checks on equipment.Testing and evaluating new technologies.Managing multiple cases...
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Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeJoin us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the 'First time right' principle, which...
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Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeJoin us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the "First time right" principle, which...
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Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Asia Pacific Full timeJoin us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the "First time right" principle, which...
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IT Support Consultant for Service Desk support
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeJoin us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the "First time right" principle, which...
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IT Help Desk Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeAre you an IT enthusiast looking for a challenging role? We're seeking a highly skilled IT Help Desk Professional to join our team. As a critical member of our IT department, you'll be responsible for troubleshooting technical issues and providing timely resolutions to our clients.We're a fast-paced and innovative organization that values teamwork and...
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Help Desk Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Sdn Bhd Full timeWe are seeking an experienced Help Desk Professional to join our team at Language Talent Solutions Sdn Bhd. As a key member of our support team, you will be responsible for providing top-notch service to clients through various communication channels.Responsibilities:Addressing customer complaints and resolving issues efficientlyCollaborating with internal...
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IT Service Desk Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full timeThe Help Desk Analyst Lead role at Miki Travel Asia is responsible for leading a team of help desk analysts in providing technical support to customers.Key Responsibilities:Lead a team of help desk analysts in providing technical support to customers.Develop and implement training programs for help desk analysts.Collaborate with internal teams to resolve...
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Service Desk Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeThe Service Desk Professional at Getronics is responsible for delivering high-quality technical support to clients, both locally and internationally.Key Responsibilities:This role involves providing technical assistance, troubleshooting, and resolving complex technical issues to ensure excellent client satisfaction. To excel in this position, you will need...
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Technical Help Desk Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tech Guru Full timeWe are a dynamic and mission-driven organization committed to delivering innovative technology solutions to accounting firms.What We Offer:Competitive salary and performance-based bonuses.Opportunities for professional growth and development.A supportive and collaborative work environment.Access to cutting-edge technology and resources.This role requires an...
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Service Desk Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Service Desk Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Service Desk Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Remote Help Desk Technician
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Novozymes AS, part of Novonesis Group Full timeAre you ready to take your career to the next level as a Global Service Desk Agent? We are seeking a skilled and motivated professional to join our team at Novozymes A/S, part of Novonesis Group.Key Responsibilities:Provide first-level remote support to our global users via phone, email, or remote desktop sessionsEscalate complex technical issues to senior...
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Sales Desk Support
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Motorola Solutions Full timeCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...
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Service Desk Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glory Ltd. Full timeService Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...
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Service Desk Support Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...