Student Success Coordinator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Crimson Global Academy Full time

We are seeking a dedicated and motivated Student Success Coordinator to join our team at Crimson Global Academy.

As a Student Success Coordinator, you will play a vital role in supporting students throughout their education journey. This involves coordinating, engaging, and facilitating student interactions with our Strategists, Tutors, and Mentors.

The key responsibilities of this role include:

  • Managing student journeys from initial contact to successful completion
  • Providing regular updates on student progress and reporting back to the team
  • Addressing any concerns or issues that may arise during the student's journey
  • Contributing to the development of new initiatives and strategies to improve student outcomes
Key Requirements
  • Experience working in customer-facing roles, preferably in education or a related field
  • Excellent organizational and time management skills with the ability to prioritize tasks effectively
  • High level of empathy and understanding of student needs and concerns
  • Ability to work independently and collaboratively as part of a team


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