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Support Officer Specialist

1 week ago

Penang, Malaysia TIME's group Full time

TIME's group is seeking an experienced and skilled Customer Support Officer to join our team.

**Responsibilities:**

  • Deliver high-quality customer support through various communication channels.
  • Resolving customer complaints and issues in a timely and professional manner.
  • Maintain accurate records and reporting.
  • Collaborate with the team to achieve shared goals and objectives.

**Required Skills and Qualifications:**

  • A graduate degree in Business Administration or a related field.
  • Minimum 1-2 years of experience in a related field.
  • Excellent communication and problem-solving skills.
  • Proficiency in English and Mandarin languages.
  • Strong skills in Microsoft Office applications.
  • Ability to work independently with minimal supervision.

**Benefits:**

  • Competitive basic salary based on experience.
  • A stable and well-established company with opportunities for growth.
  • A fun and friendly work environment.
  • Annual performance bonuses and allowances.
  • A comprehensive medical claims package.
  • Annual dinners and festive events as a token of appreciation.