Current jobs related to Chatbot Development Expert - Kuala Lumpur, Kuala Lumpur - Tbwa ChiatDay Inc

  • Chatbot Optimization Expert

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    Job RequirementsA strong candidate should have:Bachelor's degree or above, with 2-3 years of experience in operating AI customer service systems (experience in large call centers is preferred). Proficiency in English and Mandarin is required.Strong user-centric mindset, ability to deeply understand user needs and pain points through various...

  • Chatbot Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto...

  • Large Language Model Expert

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aarorn Technologies Inc Full time

    Job Description:Aarorn Technologies Inc is seeking a skilled Junior AI Engineer with experience in large language models (LLMs) and chatbot development to join our dynamic team. As a key member of our team, you will be responsible for designing, building, and optimizing AI-powered chatbots and conversational agents.Responsibilities:Develop AI-Powered...

  • Cryptocurrency Industry Expert

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bitget Full time

    We are seeking a Cryptocurrency Industry Expert to join our team at Bitget. The ideal candidate will have experience researching industry-specific challenges and developing innovative solutions to address them.ResponsibilitiesResearch industry-specific challenges and develop innovative solutions.Collaborate with cross-functional teams to drive business...

  • Conversational AI Developer

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    About UsOKX is a leading crypto exchange, developer of OKX Wallet, and trusted brand by hundreds of institutions. We're committed to delivering safe and reliable services, backed by our Proof of Reserves.Our team is united by core principles: We Before Me, Do the Right Thing, and Get Things Done. We foster a friendly, diverse environment that drives...

  • Conversational AI Developer

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aarorn Technologies Inc Full time

    About Us:Aarorn Technologies Inc is an innovative tech company that utilizes cutting-edge technology to create intelligent systems that improve user experiences and business operations. Our team is passionate about leveraging artificial intelligence to revolutionize customer engagement and business solutions.Key Responsibilities:Design & Implement AI Models:...

  • Operations Excellence Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Operations Excellence SpecialistWe are seeking an Operations Excellence Specialist to join our Customer Service Ops team. This role will be responsible for monitoring and improving CS Ops team performance, identifying gaps in team performance and existing processes, and leading initiatives to enhance chatbot functionality.Key Responsibilities:Monitor and...

  • Intelligent Systems Engineer

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aarorn Technologies Inc Full time

    Job Summary:We are seeking a highly motivated Junior AI Engineer with experience in large language models (LLMs) and chatbot development to join our dynamic team at Aarorn Technologies Inc. As a key member of our team, you will be responsible for designing, building, and optimizing AI-powered chatbots and conversational agents.Main Responsibilities:Chatbot...

  • Jr. Ai Engineer

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aarorn Technologies Inc Full time

    Job Title: Junior AI Engineer (LLM & Chatbot)Aarorn Technologies Sdn Bhd is an innovative tech company focused on leveraging artificial intelligence to revolutionize customer engagement and business solutions. We work with cutting-edge technology to create intelligent systems that improve user experiences and business operations. We are seeking a passionate...

  • AI Customer Service System Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    Company OverviewAt OKX, we envision a future where crypto reshapes the world for good, contributing to individual freedom and prosperity.We're a leading crypto exchange, offering millions access to trading and decentralized applications. As a trusted brand, we serve hundreds of institutions seeking crypto market access. Our Proof of Reserves ensures safety...

  • Data Annotation Lead

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

    ResponsibilitiesThis role involves:Ensuring high-quality data annotation and training for AI customer service systems.Cleaning and annotating question formats to improve chatbot intent recognition.Developing chatbot response solutions, including Q&A, dialogues, task processes, and knowledge base strategies.RequirementsBachelor's degree or above in relevant...

  • IT Development Expert

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    **Job Description:** IT Development ExpertAs an IT Development Expert at Recooty, you will contribute to the development of our eCommerce and eService related business requirements. We are seeking individuals with strong front-end web and backend Java skills and experiences to join our Online IT team.Your expertise in JavaScript, HTML, CSS, and other native...

  • AI Engineer Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aarorn Technologies Inc Full time

    Job Overview:Aarorn Technologies Sdn Bhd is a pioneering tech company that harnesses the power of artificial intelligence to revolutionize customer engagement and business solutions. We are committed to creating intelligent systems that improve user experiences and drive business operations forward.Key Responsibilities:Develop AI-Powered Solutions: Assist in...

  • Customer Service Research Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bitget Full time

    Job OverviewAnalyze customer service trends and best practices in the cryptocurrency industry, focusing on live chat, ticketing, and chatbot solutions. Our ideal candidate will have a strong understanding of customer service platforms, including live chat, ticketing systems, and chatbots.Key ResponsibilitiesBenchmark competitors' customer service performance...

  • Accounting and Financial Services Expert

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia United Nations Development Programme Full time

    **Job Summary:**We are seeking a highly motivated Accounting and Financial Services Expert to join our team in the Global Shared Services Centre (GSSC). The successful candidate will have a strong background in finance, accounting, and operations, with excellent analytical and problem-solving skills.**Key Responsibilities:**Analyze payable accounts and...

  • Project Management Executive

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Engages Full time

    This job is for a Project Management Executive overseeing digital solutions at Engages.ai. You might like this job because you'll lead chatbot projects, manage stakeholder communication, and ensure project success within budget and timeline.Full-TimePosted: few days agoJob DescriptionWe are seeking a skilled and motivated Project Management Executive to lead...

  • Structural Design Expert

    7 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Robin Village Development Pte Ltd Full time

    Job OverviewWe are seeking a skilled Structural Design Expert to join our team at Robin Village Development Pte Ltd. As a key member of our engineering department, you will be responsible for producing high-quality structural shop drawings that meet project requirements.ResponsibilitiesDevelop and maintain accurate and detailed design documents, including...

  • Research Analyst

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bitget Full time

    Bitget Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaResearch AnalystBitget Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAnalyze customer service trends and best practices within the cryptocurrency industry, focusing on live chat, ticketing, and chatbot solutions.Benchmark competitors' customer service performance, identifying...

  • Senior Projects

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Senior Projects - Operations, ShopeeFoodShopee Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionMonitor and improve CS Ops team performance to meet key operational deliverables (e.g. contact rate, backlog, productivity, CSAT, FCR, etc.).Identify gaps and inefficiencies in team performance, targets, or existing processes and procedures...

  • Project Manager for Digital Solutions

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Engages Full time

    Job Overview">This role focuses on leading digital solutions at Engages.ai. Key responsibilities include overseeing chatbot projects, managing stakeholder communication, and ensuring project success within budget and timeline.">The ideal candidate will have a Bachelor's degree and 1-2 years of experience in project management, preferably in tech or digital...

Chatbot Development Expert

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

We are looking for a highly skilled Chatbot Development Expert to join our team. In this role, you will be responsible for designing and developing conversational flows, testing and refining chatbot functionality, and implementing machine learning algorithms to improve chatbot performance.

About the Job

The Chatbot Development Expert will be responsible for thinking big about the future of FinTech (Crypto, Blockchain, etc.) and how you can bring more remarkable customer experience through the system & applications used by ensuring systems & tools used are operating at optimum level.

This role requires a strong understanding of NLP techniques and AI, and the ability to incorporate them into chatbot design. The successful candidate will have experience with workflows creation and personalized experiences with conversion in mind.

Key Responsibilities:
  • Develop conversational flows and test chatbot functionality.
  • Implement machine learning algorithms to improve chatbot performance.
  • Design user-centric conversational experiences and user journeys to enhance digital retail customer experience.
  • Work closely with the development team to identify trends and patterns in customer interaction and conversation data that present opportunities to improve operating efficiencies, customer experience, and process improvement through automation.