E-commerce Growth and Strategy Manager

4 days ago

Petaling Jaya, Selangor, Malaysia Philips Iberica SAU Full time
About the Role

This position is responsible for driving business performance across all e-commerce platforms in the JAPAC zone. The E-Commerce & Marketplace Development Lead will enable and deliver excellence in execution for key e-commerce platforms, fostering strategic partnerships and collaborative growth.

Key Responsibilities:

  • Develop and implement a 3-year Joint Business Plan with top e-commerce retailers to drive collaborative growth and strategic partnerships.
  • Define and manage the annual financial plan to achieve revenue targets and optimize investments on e-commerce platforms.
  • Establish and refine the go-to-market strategy for marketplaces, ensuring alignment with overall business objectives.
  • Lead a cross-functional team to drive project execution, ensuring integration and synergy between sales, marketing, IT, and operational functions.
  • Manage direct reports and business partners in executing e-commerce strategies that align with the company's vision and market needs.
  • Coordinate with international teams to leverage global insights and best practices, adapting them for local implementation.
  • Oversee the operational and strategic aspects of marketplace (third-party) selling, including seller relationship management, product listings, customer service, and logistics.
  • Enhance platform visibility and seller ratings through optimized listings, improved marketing techniques, and superior product offerings.
  • Utilize data analytics to monitor performance metrics across e-commerce platforms and marketplaces, using insights to drive business decisions and strategic adjustments.

You're likely the right fit if you possess

  • Bachelor's degree in Business, Marketing, E-Commerce, or a related field; Master's degree preferred.
  • Proven experience in e-commerce and marketplace management, preferably within the JAPAC region. Experience in China is a plus.
  • Demonstrated success in developing and executing GTM strategies for online retail and third-party selling platforms.
  • Experience in building and managing Joint Business Plans with major e-commerce retailers.
  • Familiarity with the e-commerce landscape, consumer behavior, and digital marketing trends in JAPAC.
  • Strong understanding of e-commerce platforms, marketplace dynamics, and digital sales channels.
  • Proficiency in data analysis, financial modelling, and budget management.
  • Knowledge of e-commerce enabling technologies, including CRM, CMS, ERP, and analytics tools.
  • Experience with digital marketing tools and techniques, SEO/SEM, and social media marketing.
  • Excellent leadership and team management abilities.
  • Strong communication and negotiation skills.
  • Strategic thinking and problem-solving capabilities.
  • Ability to work collaboratively in a cross-functional and multicultural environment.
  • Adaptability and resilience in a fast-paced and evolving market landscape.

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