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Operations Efficiency Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time

We're looking for an experienced professional to join our team as a Workforce Management Analyst.

This role involves analyzing data to optimize workforce efficiency, forecasting future demands, and developing strategies to improve productivity.

You'll have the opportunity to work closely with our Operations Managers to drive business results and contribute to our company's success.

  1. Develop and implement process improvements to enhance customer satisfaction.
  2. Analyze and report on key performance indicators.
  3. Collaborate with cross-functional teams to achieve business objectives.