Distribution and Customer Service Liaison

4 days ago


Klang Municipal Council, Malaysia Speedy Best Sdn Bhd - Career Page Full time
Job Summary

The Distribution and Customer Service Liaison role at Speedy Best Sdn Bhd is a critical position that requires a highly organized and customer-focused individual to manage daily operations, provide exceptional customer service, and collaborate with internal teams to drive business success.

Responsibilities
  1. Customer Service: Respond to customer inquiries, resolve issues promptly, and provide top-notch support to exceed customer expectations.
  2. Operational Management: Oversee daily operations, including delivery scheduling, warehouse management, and inventory control.
  3. Team Support: Provide guidance and assistance to drivers, assistants, and other team members to ensure smooth operations and high-quality service delivery.
  4. Process Improvement: Analyze existing processes and implement improvements to enhance efficiency, reduce costs, and improve customer satisfaction.
  5. Collaboration: Work closely with cross-functional teams to drive business results and achieve objectives.
Requirements
  1. Degree: Diploma or degree in a relevant field.
  2. Experience: Minimum 2 years of experience in a similar role.
  3. Languages: Fluency in English, Bahasa Malaysia, and Mandarin.
  4. Knowledge: Familiarity with logistics, transportation, and sales principles.
  5. Skills: Excellent communication, problem-solving, and organizational skills.


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