Global IT Infrastructure Expert

6 days ago


Cyberjaya, Selangor, Malaysia NTT America Solutions, Inc. Full time

About the Opportunity

We are seeking an experienced Global IT Infrastructure Expert to join our team in Thailand. As a key member of our Information Systems Department, you will be responsible for leading the daily operation of our systems and network infrastructure.

Main Responsibilities:

  • Lead system administrative works and data steward tasks for daily operation.
  • Develop and implement Change Management practices in line with Technical Lead technical approval, impact analysis, communication and documentation of the change.
  • Maintain compliance with Group IT Security policy/procedure, follow required practices across company organization.
  • Support IT/System users in Malaysia.
  • Drive Roadmap lifecycle of all the systems in scope of GDC Global IS Roadmap in compliance with NTT GDC directions. Conduct standardization efforts across GDC Japan/APAC to support the business.

Requirements:

  • Seasoned experience working in IT operations, preferably within a global IT services organization.
  • Moderate level of experience leading and managing IT professionals/experts.
  • Demonstrated experience in Business Analysis, Project Management, and ITIL based operation in IT Service Provider Industry.
  • Knowledge of Routing – OSPF/BGP/CIDR/VRRP/IPv6, Switching - VLANS/LACP/PoE/STP, Protocols – HTTPS/DNS/DHCP/SMTP/NTP, Apps – ServiceNOW/SAP/SharePoint, End Point - End User Computing (Windows Laptop PC), Mobile Devices (MDM/BYOD).


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