Solution Analyst

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time
About the Role

The Solution Analyst plays a crucial role in bridging the gap between business departments and the IT department at Hyva. As a liaison, you will provide valuable input on business cases, contribute to business process modeling, and facilitate change projects with a focus on IT activities.

This role is part of a global IT team responsible for delivering IT solutions to meet business demands. You will work closely with business process owners to translate business requirements into functional IT solutions.

Main Responsibilities
  • Business Process Analysis and Design: Translate business requirements into functional IT solutions, initiate, analyze, and design changes, extensions, and improvements for ERP systems and other business applications.
  • IT Liaison: Serve as the point of contact for business process owners to the IT organization, maintaining open lines of communication to monitor and improve finance business processes and business department satisfaction with IT.
  • ERP Configuration and Implementation: Responsible for the functional configuration design of ERP systems and other business applications, related to implementation and improvement projects.
  • Business Process Design and Documentation: Participate in business process design sessions, acting as a documentarian, facilitator, or subject matter expert, including designing KPIs to measure business process efficiency and business compliance.
  • Root Cause Analysis and Problem-Solving: Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity and suggest improvements for both business units and IT.
  • Project Coordination and Management: Make project plans for IT, coordinate activities on defined IT deliverables of business projects, report to management, and coordinate implementations with all relevant internal and external stakeholders.
Requirements
  • Education: Bachelor's degree or equivalent.
  • Experience: 2+ years of relevant experience with finance-related business operations systems, hands-on knowledge and experience with a major ERP solution (preferably InforLN), and project experience/project management methodology knowledge (PRINCE2).
  • Language: Verbal and written English.


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