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Strategic Partnership Development Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ant International Full time
Job Description

We are seeking a Strategic Partnership Manager to manage and expand relationships with esteemed Financial Institution (FI) clients. In this role, you will collaborate closely with the Business Development team to identify opportunities for upselling and cross-selling innovative solutions, fostering enduring partnerships, and driving mutually beneficial cooperation across diverse user cases.

Key Responsibilities:
  • Cultivate robust, long-term relationships with FI clients, including e-wallets, commercial banks, and other financial entities.
  • Collaborate with the BD team to discern upsell and cross-sell prospects within existing FI client accounts.
  • Craft and deliver captivating presentations, product demonstrations, and proposals to FI clients, showcasing the extraordinary value and benefits of our integrated payment and marketing solutions.
  • Conduct comprehensive needs assessments for each FI client, delving into their unique payment processing requisites, marketing objectives, compliance imperatives, and technological preferences.
  • Lead purposeful and collaborative contract negotiations with FI clients, forging mutually beneficial terms while upholding industry regulations and best practices.
  • Provide elite customer support to FI clients, formulating regular reviews, catering to inquiries, troubleshooting complexities, and ensuring complete satisfaction.
Requirements:
  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Minimum of 5 years of working experience, 2 years in a related industry preferably.
  • Demonstrated success as a Strategic Partnership Manager, preferably within the payment and marketing solutions industries, focusing on servicing Financial Institutions.
  • Profound comprehension of payment processing systems, cutting-edge marketing technologies, and compliance standards applicable to FIs.
  • Proven track record of exceptional business development skills and exceeding sales targets across diverse solutions.
  • Exceptional communication and interpersonal finesse to foster strong relationships with FI clients.
  • Analytical acumen, proficiently interpreting data to provide valuable insights to clients across payment and marketing domains.
  • Self-motivated and forward-thinking, employing proactive strategies in relationship-building and problem-solving.
  • Collaborative spirit, thriving in cross-functional cooperation with internal teams.