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IT Business Solutions Manager
1 week ago
About Zuellig Pharma
Zuellig Pharma is a leading healthcare solutions company in Asia, serving communities with world-class distribution, digital, and commercial services. Our purpose is to make healthcare more accessible.
We provide innovative delivery solutions that encourage healthier lifestyles, drive adherence, and help payors and patients manage healthcare costs. Our clients are within the Pharmaceutical, Insurance, and Corporate segments.
The Role
This role will be responsible for all aspects of Patient Care IT business solutioning needs. Reporting to the Southeast Asia Lead, Patient Care, you will work closely with the Patient Care commercial and operations leads to understand clients' needs and propose appropriate solutions to achieve business goals.
You will manage and own the relationship between Patient Care and third-party service support providers like CRM, telephony, and other IT vendors. Additionally, you will work with business analysts to ensure business requirements are accurately captured and translated to appropriate solutions that meet our client and patient program needs.
Key Responsibilities
- Manage IT infrastructure and digital solutions for Patient Care, including functionality and efficacy of existing systems used by Patient Care in patient program management.
- Proactively source for or develop and implement new innovative solutions to value-add and improve the efficiency of existing IT infrastructure and solutions used by Patient Care.
- Work closely with the Patient Care commercial and operations leads to understand clients' needs and propose appropriate solutions to achieve business goals.
- Manage and own the relationship between Patient Care and third-party service support providers like CRM, telephony, and other IT vendors.
- Support project management of Patient Care Management Hub roadmaps.
Requirements
- At least 5 – 10 years of experience in a similar role in the capacity of IT Project Management, Business Solutions, Business Analyst, CRM IT Management.
- Diploma or bachelor's degree.
- Experience in IT project management, deploying new systems, tools, engaged in data migration would be required.
