Business Development Specialist
2 days ago
Safety Professional Solutions is a leading OSH training & consultancy firm. We are dynamic, innovative, and collaborative.
Job Responsibilities- Outreach and Business Development
- Expand our market share by identifying and engaging with new business opportunities.
- Reach out to existing and potential customers via email or calls to introduce SPS offerings, promotions, and partnership programs.
- Buid strong relationships with clients to ensure continuous engagement and satisfaction.
- Consultancy and OSH Project Support
- Attend client meetings, presentations, and project briefings.
- Conduct sales presentations, product demonstrations, and client awareness sessions.
- Assist in OSH consultancy and assessment projects as per client requirements.
- Sales Negotiation and Proposal Development
- Prepare, negotiate, and finalize sales proposals, quotations, service agreements, and pricing.
- Customer Feedback and Resolution
- Address and resolve customer feedback or complaints in a professional and timely manner using the Customer Resolution Feedback (CRF) system.
- CRM Management and Sales Tracking
- Proactively follow up on inquiries, quotations, and site visits to ensure a seamless client experience.
- Update and maintain SPS CRM (HubSpot) and customer database for efficient sales tracking.
- Monitor sales performance, opportunities, and business leads.
- Administrative and Reporting
- Prepare and manage reports, data analysis, and key account documentation.
- Monitor debt collection and financial records for sales transactions.
- Marketing and Campaign Support
- Collaborate with the team to plan and execute sales and marketing campaigns.
- Support promotional activities, social media engagement, and outreach initiatives.
- Event Participation and Networking
- Represent SPS by attending trade shows, exhibitions, and networking events.
- Internal Collaboration and Support
- Work closely with internal teams to ensure cross-functional coordination.
- Support training programs, public awareness initiatives, and corporate projects.
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