Operations Management Expert
14 hours ago
The Operations Management Expert will be responsible for leading the onboarding process, ensuring a seamless experience for clients. This includes overseeing end-to-end oversight, developing tailored onboarding plans, and managing the execution and coordination of onboarding tasks.
Key Responsibilities:
- Ensure Compliance: Ensure all client onboarding processes adhere to relevant financial regulations, data privacy laws, and industry standards.
- Develop Onboarding Plans: Develop and tailor onboarding processes and plans for individual clients, considering their unique needs, risk profiles, and business goals.
- Manage Onboarding Processes: Manage the timeline and ensure all onboarding tasks are completed on time, including setting up client accounts, completing necessary documentation, performing KYC checks, and managing the technical integration with the company's systems.
Cross-Functional Collaboration:
- Internal Coordination: Work closely with sales, product, legal, compliance, and IT teams to ensure the smooth transition from the sales process to onboarding.
- Client Communication: Serve as the main point of contact for clients during onboarding, providing them with clear instructions and guidance.
- Stakeholder Management: Collaborate with client-facing teams to align on client goals, expectations, and key performance indicators (KPIs).
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Lifecycle Marketing Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeThe Lifecycle Marketing Expert position at BID Operations requires a seasoned professional with expertise in customer lifecycle marketing.Key Responsibilities:This role involves working closely with the Lifecycle team to assist in the delivery of the TMGM lifecycle strategy for our global audience.Responsibilities:Manage lifecycle/CRM campaigns end-to-end...
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Campaign Optimization Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a cutting-edge digital marketing agency seeking a highly skilled Senior Campaign & Performance Manager to join our team. As a key member of our performance marketing department, you will be responsible for developing and executing comprehensive campaign strategies that drive maximum ROI.Key Responsibilities:Develop and execute comprehensive...
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Client Service Expert
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob OverviewBID Operations is seeking a dedicated and enthusiastic Customer Service Representative to join our team in Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia.The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Customer Service Expert
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations, a leading organization in the IT Services and IT Consulting industry, seeks an exceptional Customer Service Representative to join their team.Job Description:We are looking for a dedicated and enthusiastic professional to deliver outstanding customer service through various communication channels, including live chat, email, and...
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Support Team Member
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a skilled Support Team Member to join our BID Operations team.About the Role:The ideal candidate will be responsible for delivering exceptional customer service to clients across various communication channels, including live chat, email, and telephone.Providing expert customer support to clients by addressing queries and resolving issues...
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Technical Support Associate
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a skilled Technical Support Associate to join our BID Operations team.About the Role:The ideal candidate will be responsible for delivering exceptional customer service to clients across various communication channels, including live chat, email, and telephone.Providing expert technical support to clients by addressing queries and resolving...
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Banking Operations and Risk Management Expert
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Banking Operations and Risk Management Expert to join our team in Transaction Banking Operations. As a Banking Operations and Risk Management Expert, you will be responsible for identifying and mitigating risks in our banking operations, ensuring compliance with regulatory requirements and...
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Help Desk Specialist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is committed to delivering exceptional customer service to its clients. We are seeking a highly skilled Help Desk Specialist to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer support through various communication channels, including live chat, email, and telephone.Providing expert...
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Digital Performance Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAt BID Operations, we are dedicated to delivering exceptional digital marketing services to our clients. As a Senior Campaign & Performance Manager, you will play a critical role in driving the success of our campaigns and ensuring our clients achieve their business goals.Key Accountabilities:Develop and execute comprehensive campaign strategies that meet...
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Senior Performance Marketing Manager
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout BID Operations, we are committed to delivering high-quality services through innovative solutions. We are seeking a talented Senior Performance Marketing Manager to join our team. In this role, you will be responsible for managing paid media campaigns, implementing A/B testing frameworks, and owning the campaign tracking structure.Your expertise in...
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IT Operations Expert
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Optimum InfoSolutions (M) Sdn Bhd. Full timeAt Optimum InfoSolutions (M) Sdn Bhd, we are seeking a seasoned IT operations expert to join our team.This role involves troubleshooting complex technical problems, working on multiple incidents and projects simultaneously, and providing technical expertise in cross-functional efforts.The ideal candidate will have 4+ years of experience in IT operations,...
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Marketing Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a skilled Marketing Specialist - Customer Journey Management to join our team at BID Operations.Job Overview:This is an exciting opportunity to work alongside our Acquisition, CS, Back Office, and Product teams, as well as international Sales and CS teams, to develop and implement effective customer lifecycle marketing...
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Financial Operations Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeWe are looking for a Financial Operations Expert to oversee the financial activities of OCBC. This includes planning and executing audit engagements, evaluating business risks, and proposing recommendations to address control weaknesses.Key Skills:Experience in financial operations, particularly in payment and settlement, clearing operations, account control...
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Risk Management Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a rapidly growing company with a presence in Australia and Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth.We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills,...
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Health and Safety Expert
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Environmental Resources Management (ERM) Full timeJob Summary: We are seeking a Health and Safety Expert to join our team at Environmental Resources Management (ERM). As a Health and Safety Expert, you will play a crucial role in ensuring the health and safety of clients' employees and contractors.Key Responsibilities:Conduct Health and Safety Audits: Conduct health and safety audits to identify potential...
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Accounting and Finance Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Advanced Personnel Management Full timeAdvanced Personnel Management is seeking an experienced Accounting and Finance Expert to join our team. This individual will be responsible for performing a range of tasks associated with financial and management accounting, including financial statement preparation, cash flow management, and statutory compliance.Key Skills and Qualifications:A degree in...
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Operational Efficiency Expert
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeWe are seeking a seasoned Operational Efficiency Expert to join our team at ASTRO Holdings Berhad.About the RoleThis is an exciting opportunity for a skilled professional to drive business growth and operational efficiency across the organization.Main Responsibilities:Process Improvement: Continuously evaluate and improve operational processes and...
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Gym Operations Expert
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Inspire Brands Asia Full timeAbout the JobWe are seeking a Club Support Manager to join our team at Inspire Brands Asia. As a key member of our operations team, you will be responsible for providing expert advice and guidance to our franchisees to help them achieve their business goals.This is an exciting opportunity for a motivated and results-driven individual who is passionate about...
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Financial Management Executive
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BADRI Management Consultancy Full timeAbout UsBADRI Management Consultancy is a leading management consulting firm, providing expert advice to businesses across various industries. Our team of experienced professionals offers a range of services, including financial management, strategy development, and operational improvement.RequirementsMember of Malaysia Institute Accountant (MIA):...
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Risk Management Expert
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Berhad Full timeJob SummaryWe are seeking a highly skilled Risk Management Expert to join our team at Hong Leong Bank Berhad. The successful candidate will be responsible for providing quality assurance on various validations across all departments within Group Risk Management.Main ResponsibilitiesQualitative ValidationThe role involves conducting independent validation on...