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E-commerce Solutions Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia SHOPLINE Full time

About Us

  • SHOPLINE is a leading e-commerce solutions provider.
Role Responsibilities
  • The ideal candidate will create informative presentations for prospective and current logistics users at SHOPLINE to showcase our services effectively.
  • This role involves continuously monitoring, reviewing, and improving the logistics Marketing, Sales, and Advertising components at SHOPLINE to boost our overall performance.
  • The successful individual will hold regular follow-up meetings with both active and prospective clients to ensure client preferences are met and shared with the team.
  • The role requires thorough scrutiny of the market to understand customers' needs, competitors' activities, and promising avenues that have not yet been explored.
  • Achieving sales targets is essential for this position.
  • The ideal candidate will build and maintain strong, long-lasting relationships with both prospective and existing customers.
  • Conducting market research and competitor analysis activities, collecting feedback from merchants and internal stakeholders, and providing insightful analysis reports to internal stakeholders regularly is crucial.
  • The selected candidate will closely monitor daily logistics operational matters to ensure smooth delivery progress, ensuring merchants and their consumers are satisfied with our integrated logistics solutions.
  • Closely monitoring sales KPIs, analyzing and diagnosing sales performance, and ensuring the KPIs are achievable with concrete actionable plans/solutions is vital.
Key Requirements
  • A Bachelor's degree in Logistics or Supply Chain is highly preferred.
  • Proficient in both written and spoken Malay and English; knowledge of Chinese is a plus.
  • A highly driven individual with 7 years or more working experience in a Logistics Business Development role, with a proven track record of consistent sales and closing success.
  • Outstanding communication, interpersonal, and leadership skills.
  • Able to confidently approach potential customers and provide information about services offered at SHOPLINE.
  • Critical thinker and problem solver.
  • Comprehensive knowledge of E-commerce & Supply Chain Solutions.