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Innovation Project Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Prudential plc Full time
About the Role:

We are seeking an Innovation Project Manager to join our team at Prudential plc. The successful candidate will be responsible for building trusted relationships with customers, agents, and business partners, and proactively engaging with them to achieve desired results and consistent experiences.

Key Responsibilities:
  • Build trusted relationships with customers, agents, and business partners
  • Proactively engage with customers and agents to achieve desired results and consistent experiences
  • Minimize escalations/complaints

Requirements:
  • A basic degree in any discipline and/or at least 5-10 years working experience in managing customer experience and team management
  • Good knowledge of insurance products
  • Passion for customer service excellence