Operational Support Specialist
4 days ago
We are seeking an experienced Operational Specialist to join our team at Visage. As a key member of our operations team, you will be responsible for ensuring the smooth functioning of our live streaming platform.
Responsibilities:
* Manage new user registrations and maintain accurate user data to ensure seamless user experiences.
* Monitor platform activity and troubleshoot technical issues to prevent disruptions.
* Develop and implement efficient operational procedures to streamline workflows and enhance productivity.
* Analyze data and generate reports to identify areas for improvement and optimize platform performance.
Qualifications:
* Minimum 12 years of experience in a similar operational support role with a proven track record of success.
* Strong analytical and problem-solving skills, with excellent communication and interpersonal skills, both written and verbal.
* Experience with project management methodologies is a plus, as is familiarity with live streaming platforms or the entertainment industry.
* Ability to prioritize tasks, manage multiple deadlines, and work independently, with strong attention to detail and a commitment to accuracy.
* A team player with a positive and proactive attitude, comfortable working in a fast-paced and dynamic environment.
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