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Channel Support and Operations Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Motorola Solutions Full time
Support and Operations

This Sales Support Specialist role is focused on delivering exceptional support to the sales team, ensuring seamless execution of sales operations. You will be responsible for developing and implementing efficient processes to handle customer inquiries and issues, as well as collaborating with internal stakeholders to resolve technical issues and improve overall efficiency.

This is an exciting opportunity to build a career in sales, sales operations, or customer success, working in a fast-paced environment with a global team.

Key Accountabilities
  • Deliver high-quality support to the sales team, driving business results through efficient processes and effective communication.
  • Develop and implement new processes to improve customer satisfaction and reduce resolution times.
  • Collaborate with internal stakeholders to resolve complex technical issues.
  • Prepare and present regular reports to senior leadership.
  • Mentor junior team members and contribute to team development.