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As a Customer Support Executive, you will be responsible for delivering exceptional customer service via inbound calls and email enquiries.
Responsibilities:- Customer Service: Provide top-notch customer service, responding to customer inquiries in a professional and timely manner.
- Issue Resolution: Identify and resolve customer complaints in a fair and efficient manner.
- Communication: Communicate effectively with customers, colleagues, and management, ensuring seamless delivery of customer service.
- Fresh Graduates: We welcome fresh graduates who are eager to start their career in customer service.
- Language Skills: Must be fluent in English and Bahasa Malaysia.
- Flexibility: Willingness to work flexible hours, including evenings and weekends.
