Senior Quality Assurance Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Berhad Full time
Job Overview

We are seeking a highly skilled Quality Assurance Manager to join our team at Hong Leong Bank Berhad. As a key member of the Group Technology Division, this role will play a crucial part in ensuring the highest level of quality assurance and compliance across our organization.

About the Role:

  • Reporting Line: The successful candidate will report directly to the Head of Process & Governance.
  • Key Responsibilities:

Main Responsibilities:

  • Quality Assurance Fieldwork: Manage all aspects of planning, developing, and executing quality assurance fieldwork, programs, and initiatives.
  • Compliance Checks: Conduct planned and ad-hoc compliance checks to ensure adherence to internal and regulatory requirements.
  • Independent Assessments: Objectively conduct independent assessments and quality inspections to ensure services and deliverables meet established standards and processes.

Organizational Responsibilities:

  • Administrative Support: Provide efficient administrative support functions within the department and ensure accurate compilation and submission for management reporting or relevant committee meetings.

Job Requirements:

  • Education/Qualification: Professional IT qualification, IT degree, or related degree/diploma.
  • Experience/Requirements: At least 5 years' related experience in IT with a thorough understanding of the IT landscape to conduct independent assessments on identified services and support processes.


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