Strategic Communications Professional

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

Hill & Knowlton is a strategic and creative partner driving breakthrough opportunities for growth, advancing corporate strategy, and building reputation capital.

We provide global firms with strategic communication, marketing, and corporate affairs solutions distinguished by intelligence and creativity.

Key Responsibilities:
  • We drive the strategy and performance of communications programmes to help clients achieve their objectives.
  • We offer timely strategic counsel and advice to clients on all aspects of communications.
  • We proactively identify existing and emerging issues and devise solutions to manage these issues successfully.
  • We conduct periodic strategic communications programme reviews for clients.
  • We prepare communications programme or project evaluation reports at appropriate intervals and recommend changes or adjustments accordingly.
  • We develop crisis management skills to help clients manage crises.
  • We assist in media training of clients.
  • We develop and build media relationships.
  • We craft and develop content together with the team.
  • We demonstrate strong judgment/decision-making skills and strategic acumen.
Account Management:
  • We provide accurate budget estimates for projects and retainer accounts.
  • We manage and track all client budgets to ensure appropriate servicing levels.
  • We proactively alert relevant directors to emerging budget or client issues and problems.
  • We manage, coach, and train junior or new members in the project team.
  • We mentor newcomers.
  • We ensure that all outputs by team members meet internal standards, client requirements, and deadlines.
  • We day-to-day liaison with clients.
  • We develop and build client relationships.
Business Development:
  • We identify and develop expansion opportunities with existing clients.
  • We serve as the focal point for business development proposals and pitches.


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