Business Transformation Specialist

6 days ago


Cyberjaya, Selangor, Malaysia Experian Asia Pacific Full time
Operational Excellence Opportunity

Experian Asia Pacific is seeking an Operational Excellence Director to lead our business transformation efforts. As a seasoned professional with a proven track record of driving process improvements and organizational change, you will play a critical role in enhancing our operational efficiency and driving business growth.

Key Responsibilities:

  • Support global improvement strategies to optimize processes and drive standardization across the organization.
  • Lead and manage key improvement projects within the region, utilizing DMAIC (Define, Measure, Analyze, Improve, Control) and other relevant methodologies.
  • Ensure projects are executed with a data-driven approach, delivering measurable results and business impact.
  • Leverage Lean Six Sigma, Design Thinking, and Agile to enhance product development, service delivery, and related value stream activities.
  • Collaborate with cross-functional teams and stakeholders to gather input, share ideas, and ensure project success.
  • Foster a culture of continuous improvement by delivering Lean Six Sigma training/inductions, leading improvement workshops, maintaining an active community, and coaching project leads.
Requirements
  • Minimum of 5+ years in service/technology industries. 2+ years as a Green Belt/Black Belt with hands-on Lean expertise.
  • Engineering or Related Bachelor's Degree preferred.
  • Language proficiency: English (required).
  • Proven success in partnering with operations in driving business performance gains.
  • Demonstrated success in developing and executing business strategies, driving continuous improvement, leveraging analytics, and implementing technology to enhance business performance.
  • LSS Coaching experience, advanced PowerPoint and presentation skills, advanced Excel skills (e.g., pivot tables, charting), and SigmaXL/Minitab for statistical measurement.
  • Demonstrated ability to transform an organization's culture through process and metrics-driven performance. Ability to work across various cultures – adaptable, and respectful of differences.


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