Medical Device Order Expert

7 days ago


Petaling Jaya, Selangor, Malaysia TIME's group Full time
Order Processing Specialist Job Description

This role involves processing orders, consignment fill-ups, billing, and returns. The successful candidate will also handle product recalls from collection to replacement, record all transactions accurately for audits, and manage inquiries regarding pricing, delivery updates, changes, and backorder communications.

Responsibilities and Duties
  • Process orders and related tasks
  • Manage product recalls
  • Ensure accurate transaction recording
  • Respond to customer inquiries
Requirements and Skills

You should hold a degree in Business, Logistics, or a related field. Proven expertise in Customer Service Order Management within the Healthcare/Pharmaceutical industries is essential. Strong understanding of Supply Chain functions and end-to-end supply chain process knowledge is required.

Able to design, implement, and maintain processes to ensure efficient order management. Proficient in SAP, Microsoft Excel, Word, and PowerPoint. A customer-centric mindset with a passion for delivering exceptional service is required.



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