Operations Director
4 days ago
Bjak is a leading provider of innovative financial solutions in ASEAN. Headquartered in Malaysia, we aim to make access to affordable and sustainable financial services a reality for millions.
We are committed to leveraging technology to simplify complex financial concepts and bridge the gap between our customers and their insurance needs.
Our team is dedicated to navigating intricate regulations and creating groundbreaking products that meet the evolving demands of the market.
Job Overview:We are seeking a seasoned Operations Lead to spearhead our operational activities and drive efficiency across our organization.
The ideal candidate will possess a unique blend of strategic thinking and hands-on expertise, with a proven track record of optimizing business operations.
This role requires a dynamic individual who can collaborate effectively with cross-functional teams, foster a culture of innovation, and ensure seamless execution of business strategies.
Main Responsibilities:- Operational Strategy & Leadership:
- Develop and implement operational strategies that align with Bjak's overall objectives and growth plans.
- Lead and mentor a high-performing operations team, promoting a culture of continuous improvement and accountability.
- Collaborate with the executive team to ensure smooth execution of business strategies and initiatives.
- Day-to-Day Operations Management:
- Oversee and manage daily operations, including production, supply chain, quality assurance, logistics, and customer service.
- Ensure operational processes are efficient, cost-effective, and capable of supporting company growth.
- Resolve operational issues promptly and implement solutions to prevent future occurrences.
- Process Optimization & Continuous Improvement:
- Identify and implement best practices across all operational areas to enhance productivity and reduce costs.
- Drive continuous improvement initiatives, fostering a culture of innovation and efficiency.
- Monitor key performance indicators (KPIs) and operational metrics to measure success and identify areas for improvement.
- Risk Management & Compliance:
- Stay informed about industry trends, market dynamics, and regulatory requirements to mitigate risks and ensure compliance.
- Implement and enforce operational policies and procedures that safeguard the company's assets and reputation.
- Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
- Proven experience in a senior operations role, with a track record of leading and optimizing business operations.
- Strong strategic thinking and problem-solving skills, with the ability to execute plans effectively.
- Excellent leadership and team management skills, with the ability to inspire and develop a high-performing team.
- Hands-on approach with a willingness to work during odd hours and manage operations in a dynamic environment.
- Strong understanding of operational processes, including supply chain management, logistics, and quality assurance.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
- Competitive salary
- Casual work attire
- Comprehensive medical, dental and vision benefit
- Strong learning and development plans for your career growth
- International work environment and flat organization
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