Complex Claims Analyst

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Full time
Job Summary

We are looking for an experienced Senior Claims Specialist to join our team at Zurich. This is an exciting opportunity to work with a leading insurance company and contribute to our mission of providing exceptional customer service. As a key member of our team, you will handle complex claims and ensure timely resolutions, leveraging your expertise to drive business growth and profitability.

To excel in this role, you will need a strong background in claims and/or litigation management, with a bachelor's degree and 6 or more years of experience. Alternatively, you may hold a Juris Doctor and 2 or more years of experience in the same field. Effective verbal and written communication skills are essential, as is the ability to work collaboratively and lead a team. You will also need to possess knowledge of insurance regulations, markets, and products, as well as Microsoft Office experience.

Responsibilities will include exercising judgment to determine liability, documenting claims files, and establishing timely reserves. You will also be responsible for supervising and quality-assuring the drafting of key claims handling policy documents and overseeing compliance with claims policies across multiple countries/Line of Business.

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