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Retail Operations Director

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

About Randstad Malaysia

Randstad is partnering with an emerging retail F&B player in Malaysia to lead their expansion plans. The company has over 800 stores globally and aims to grow its business in the Klang Valley through new store openings.

About the Job

This role will report to the Operations Director and manage a team of store managers. Key responsibilities include negotiating terms with licensees, staying on top of industry trends, and providing HQ input on local market conditions and growth opportunities.

Job Requirements

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum 5 years of experience in retail operations, preferably within the retail F&B industry.
  • Proven experience in multi-store management, including franchise or company-owned outlets.
  • Strong knowledge of sales performance analysis, inventory control, and operational processes.
  • Experience in team leadership, staff training, and performance management.