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Operations Coordinator

2 weeks ago

Shah Alam, Selangor, Malaysia ManpowerGroup Malaysia Full time
Responsibilities

This role involves maintaining order processing efficiency, resolving customer delivery issues, generating sales reports, and managing customer portal access.

Specific Tasks
  1. Meet customer delivery expectations by efficiently processing orders.
  2. Communicate with customers to resolve delivery and shipment problems.
  3. Develop comprehensive weekly and monthly sales reports for informed decision-making.
  4. Use the customer portal to obtain monthly sales reports for invoicing purposes.
  5. Regularly check customer sales activity through portal access.
  6. Handle customer returns of defective products and create Credit Notes accordingly.
  7. Carry out additional tasks as assigned by the immediate supervisor or Head of Department.