Vehicle Insurance Administrator

4 days ago


Shah Alam, Selangor, Malaysia Honda Tiong Nam Motor SDN Full time

**Job Summary**

Honda Tiong Nam Motor SDN is seeking a skilled Vehicle Insurance Administrator to join our team. As a Vehicle Insurance Administrator, you will play a crucial role in ensuring the smooth administration of insurance policies for vehicles in our inventory.

Your key responsibilities will include:

  • Insurance Policy Administration: Ensure accurate and timely processing of insurance documentation, assist customers in understanding their insurance options and coverage, and follow up with customers to ensure satisfaction;
  • Reporting and Analytics: Generate reports for renewal notices, MYEG (Road tax renewal), and submissions, and provide insights to help us improve our services;
  • Customer Service: Manage customer inquiries through phone, email, and WhatsApp, and handle SAP system for generating customer data and invoices;
  • Process Improvement: Identify areas for improvement and implement changes to increase efficiency and productivity;
  • Regulatory Compliance: Stay updated on insurance regulations and compliance requirements, and ensure our practices align with industry standards.

**Requirements:**

  • High school diploma or equivalent;
  • Fresh graduates are welcomed to apply;
  • Possess excellent communication and problem-solving skills;
  • Ability to work under pressure and meet deadlines;
  • Proficient in Microsoft Office applications and SAP systems.


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