Vehicle Insurance Administrator
4 days ago
**Job Summary**
Honda Tiong Nam Motor SDN is seeking a skilled Vehicle Insurance Administrator to join our team. As a Vehicle Insurance Administrator, you will play a crucial role in ensuring the smooth administration of insurance policies for vehicles in our inventory.
Your key responsibilities will include:
- Insurance Policy Administration: Ensure accurate and timely processing of insurance documentation, assist customers in understanding their insurance options and coverage, and follow up with customers to ensure satisfaction;
- Reporting and Analytics: Generate reports for renewal notices, MYEG (Road tax renewal), and submissions, and provide insights to help us improve our services;
- Customer Service: Manage customer inquiries through phone, email, and WhatsApp, and handle SAP system for generating customer data and invoices;
- Process Improvement: Identify areas for improvement and implement changes to increase efficiency and productivity;
- Regulatory Compliance: Stay updated on insurance regulations and compliance requirements, and ensure our practices align with industry standards.
**Requirements:**
- High school diploma or equivalent;
- Fresh graduates are welcomed to apply;
- Possess excellent communication and problem-solving skills;
- Ability to work under pressure and meet deadlines;
- Proficient in Microsoft Office applications and SAP systems.
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