Global Sales and Operations Director

1 day ago


Subang Jaya, Selangor, Malaysia Monroe Consulting Group Full time
Job Description: Global Sales and Operations Director

Monroe Consulting Group's Logistics Division is partnering with a leading global freight forwarding company to seek an experienced General Manager to lead the sales and operations team. The ideal candidate will possess extensive experience in the freight forwarding industry, a strong background in supply chain management, and exceptional leadership skills. This role requires a proactive leader with a passion for optimizing processes and ensuring that daily operations align with strategic goals.

Responsibilities include:
* Developing and implementing business strategies to achieve business goals and objectives.
* Monitoring and managing budgets, financial statements, and performance metrics to ensure business profitability.
* Operational Oversight: Managing all freight forwarding activities including air, sea, haulage and warehousing, ensuring compliance with regulations and standards.
* Team Leadership: Leading, mentoring, and developing the operations team to achieve high performance and operational excellence.
* Process Improvement: Identifying and implementing process improvements to enhance efficiency and reduce costs.
* Client Relationship Management: Fostering strong relationships with clients, addressing their needs and ensuring high levels of satisfaction.
* Performance Monitoring: Tracking key performance indicators (KPIs) and developing strategies to achieve operational goals.
* Budget Management: Preparing and managing the operations budget, ensuring effective resource allocation.
* Collaboration: Working closely with sales, customer service, and logistics teams to ensure seamless operations.
* Regulatory Compliance: Staying updated on industry regulations and ensuring all operations comply with local and international laws.
* Reporting: Providing regular reports on operational performance, challenges, and opportunities to senior management.

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