E-Commerce Operations Manager

3 days ago


Klang Municipal Council, Malaysia Rack Master Industries Sdn Bhd Full time
Job Summary

This role is for a highly skilled E-Commerce Executive who will oversee online stores like Lazada and Shopee. As an experienced professional, you will utilize marketing skills to boost sales and connect with customers while managing exciting online promotions.

Key Responsibilities
  • Manage E-commerce platforms such as Lazada, Shopee, and TikTok by handling order processing, inventory management, product listing, and customer service inquiries.
  • Utilize seller tools for planning promotions, reaching out to customers, and developing performance Marketing and Content Marketing skills to increase store traffic and conversion rates. Collaborate on marketplace campaigns, content creation to promote product engagement.
  • Monitor platform performance, analyze trends, and recommend strategies to boost sales, improve traffic, and enhance overall customer experience.
  • Perform additional tasks as delegated by management on an as-needed basis.
Requirements
  • A minimum of 1-3 years of experience in the E-commerce sector.
  • Proficient in English and Mandarin languages.
  • Strong teamwork abilities.
  • Ability to solve problems independently and think creatively.
  • Skilled in utilizing design software like Canva, Adobe Illustrator, or Photoshop.
Benefits
  • Free Snacks: Unlimited snacks & beverage provided.
  • Random Gift Day: Random times, receive gifts throughout the year.
  • Great Work Life Balance: We work hard during business hours (8:30am-5:30pm) but encourage everyone to go home and spend time with family and friends.
  • Parking: No worries Parking is Free.
  • Employee Engagement Activities: Celebrates all the joyous festivities, such as CNY, Hari Raya, Deepavali, Christmas, etc.

Rack Master Industries Sdn Bhd offers a dynamic and supportive work environment that fosters growth and development. If you are passionate about e-commerce and have the skills to succeed in this role, we encourage you to apply.



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