Logistics Operations Coordinator

2 days ago


Klang, Selangor, Malaysia Schindler Lifts Full time
Analyst, Logistic Operations (8 months contract- maternity support)

As a key member of our team at Schindler Lifts, you will be responsible for coordinating logistics operations to ensure seamless transportation of cargo. Your primary objective will be to act as a liaison between transportation providers, vendors, customer service, and the logistics team.

  • Act as liaison with transportation providers, vendors, customer service, and logistics team
  • Leverage the SAP system and country to research and resolve orders as needed through track and trace methodology.
  • Track & Trace monitor with daily reporting for order disruption and ensuring proper movement and delivery of cargo.
  • Provide recommendations for order correction.
  • Act as primary point of contact for logistics needs
  • Work with country and Vendors on coordinating shipping activity by accepting bookings, collecting documentation and obtaining relevant compliance information
  • Complete import and export declaration filings
  • Track and trace
  • Effectively solve problems, escalations and provide customer support
  • Prepare documentation, dock receipts, bills of lading, export declarations
  • Provide accounting department with proper and correct billing information
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)
  • Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates
  • Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution
  • Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight


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