Sheraton Johor Bahru Representative

4 days ago


Johor Bahru, Johor, Malaysia Sheraton Johor Bahru Full time

**Job Overview**

The Digital Marketing Executive will play a critical role in promoting the Sheraton Johor Bahru brand image, driving revenue growth, and enhancing guest loyalty. This position requires a strong understanding of sales techniques, effective communication skills, and the ability to work collaboratively with colleagues to achieve shared goals.

Main Responsibilities:

  • Develop and execute sales strategies to increase revenue and enhance guest satisfaction;
  • Establish and maintain relationships with potential owners, guests, and stakeholders to drive business growth;
  • Provide exceptional customer service, responding promptly to guest inquiries, resolving issues efficiently, and exceeding expectations;
  • Stay up-to-date on industry trends, best practices, and new technologies to continuously improve sales techniques and efficiency;
  • Collaborate with the marketing team to develop and implement promotional campaigns, ensuring alignment with company branding and messaging;

Requirements:

  • Bachelor's degree in Marketing, Business Administration, or a related field;
  • Minimum 2 years of experience in sales, marketing, or a related field;
  • Proven track record of achieving sales targets, growing revenue, and enhancing guest satisfaction;
  • Excellent communication, interpersonal, and problem-solving skills;
  • Ability to work independently and collaboratively as part of a high-performing team;
  • Strong analytical, planning, and organizational skills, with attention to detail and deadlines;


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