Customer Service and Quality Assurance Specialist
3 days ago
Changan Thailand is seeking an experienced professional to fill the role of After Sales Service Specialist.
Key Responsibilities:- Negotiate after-sales service agreements for the Malaysia markets, handle after-sales warranty parts and audits, and organize after-sales service training.
- Assist general distributors in monitoring and reporting product after-sales quality issues.
- Coordinate after-sales service claims issues between regional headquarters and general distributors.
- Manage the ordering, execution, and management of after-sales spare parts and accessories for Malaysia.
- Monitor the inventory turnover ratio of spare parts at general distributors.
- Proficient in market analysis, new energy product maintenance, and management skills.
- Skilled in office tools; experience with Tableau is preferred.
- Experience in automotive after-sales service management in Malaysia is preferred.
- Bachelor's degree or above.
- Language Skills: Proficient in English communication, with strong abilities in Chinese (listening, speaking, reading, and writing) preferred.
- Work Experience: Minimum of 3 years of relevant experience.
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Quality Assurance Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob Description:Businesslist is seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality assurance and excellent analytical skills.The Quality Assurance Specialist will be responsible for planning, executing, and overseeing inspection and testing of incoming and...
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Quality Assurance Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tech Mahindra Full timeAbout This OpportunityTech Mahindra is committed to delivering exceptional service to our clients, and we need a skilled Quality Assurance Specialist to help us achieve this goal.We are looking for a professional with experience in functional testing, particularly in API testing.The ideal candidate will have a solid understanding of testing methodologies and...
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Quality Assurance Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SecurePlex Full timeAbout the RoleThe Quality Assurance Specialist will be responsible for developing and executing test cases, scenarios, and scripts based on business requirements for eWallet, CASA, and FD in banking domain testing.Key ResponsibilitiesDevelop and execute test cases, scenarios, and scripts based on business requirements.Identify, document, and track defects...
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LIVE Quality Assurance Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeWe are seeking a LIVE Quality Assurance Specialist to join our Service Excellence team. In this role, you will be responsible for evaluating customer service interactions and implementing process improvements.Key Responsibilities:Conduct transaction monitoring to analyze customer service calls' content and evaluate the success of interactions.Develop and...
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Quality Assurance Specialist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeWe are seeking a Quality Assurance Specialist to join our team at Businesslist. As a key member of our quality assurance team, you will be responsible for ensuring that our products meet the highest quality standards.About the RoleThe Quality Assurance Specialist will participate in both domestic and international supplier audits and production, evaluate and...
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Quality Assurance Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Limited Full timeWe are seeking a Quality Assurance Specialist to join our team at Cochlear Limited. As a key member of our quality assurance team, you will be responsible for ensuring that our products meet the highest standards of quality.Key responsibilities include:Conducting regular quality audits to identify areas for improvementDeveloping and implementing quality...
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Kuala Lumpur, Kuala Lumpur, Malaysia Hydron Full timeWe are seeking a detail-oriented quality assurance specialist to develop and implement quality assurance policies, conduct tests and inspections, identify production, process or product issues and present solutions. This role will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to...
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Quality Assurance Specialist Kuala Lumpur
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full timeAt e2open, we are seeking a skilled Quality Assurance Specialist to join our team in Kuala Lumpur. As a Quality Assurance Specialist, you will play a key role in ensuring the quality of our supply chain process management enterprise software systems.The ideal candidate will have a degree in IT, Computer Science, or Engineering and at least 2 years of...
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Quality Assurance Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AMREP SUPPLIER MANAGEMENT SERVICES Full timeAbout AMREP SUPPLIER MANAGEMENT SERVICESJob SummaryWe are seeking a highly experienced and skilled Quality Assurance Specialist to join our team. The ideal candidate will have substantial experience in quality management systems (QMS) and factory auditing.The successful candidate will be responsible for conducting technical, QMS, and compliance audits on...
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Quality Assurance Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full timeThis Quality Assurance Manager will be responsible for managing staff individual performance, assisting the manager in leading the Cash Management Operations, and contributing towards meeting the team's objectives. The role involves verifying transactions, releasing deals, and establishing close working relationships with appropriate persons.Role Specific...
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Quality Assurance Analyst
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Full timeQuality Assurance Analyst (Indonesian Language)Wipro WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaResponsibilities:Perform quality audits on internal and external specialists providing clients with advertising and sales support, as well as specialists working to bring prospective clients into the SMB's portfolio of advertisers.Be the first...
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Software Quality Assurance Specialist
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Infosys Full timeAbout the RoleWe are seeking a skilled Software Quality Assurance Specialist to join our team at Infosys.Key ResponsibilitiesDevelop and execute test plans for HPS PowerCard product and OneEmpower product testing.Collaborate with cross-functional teams to identify and prioritize defects.Utilize JIRA, Confluence, and DevOps TFS to track and manage testing...
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Quality Assurance Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Full timeAS White Global is a prominent organization in the insurance and financial services sector, specializing in innovative solutions and regulatory compliance across diverse markets. This role involves handling quality assurance for an Australia-based partner in the insurance industry, ensuring QA standards are developed, implemented, and maintained for...
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Quality Assurance Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeWe are seeking a highly motivated and detail-oriented Quality Assurance (QA) Specialist to join our Compliance Operations team at OKX.About the RoleThe successful candidate will be responsible for ensuring high-quality compliance case reviews and maintaining performance standards across all Compliance Ops functions. This involves monitoring and evaluating...
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Vista Platform Quality Assurance Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full timeWe are looking for a talented Vista Platform Quality Assurance Specialist to join our team at BASF Asia Pacific Service Center. In this role, you will be responsible for ensuring the high quality of data on the Vista platform, which is a critical component of our supply chain operations.Your primary focus will be on maintaining the integrity of the data and...
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Quality Assurance Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full timeAbout UsStandard Chartered Life and Careers is an international bank that operates in over 70 countries. We offer a wide range of banking services to individuals, businesses, and institutional clients.About the JobKey Responsibilities:Develop and implement test strategies to ensure high-quality software delivery.Collaborate with development teams to identify...
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Senior Quality Assurance Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Quality Assurance Manager to join our team. As a key member of our quality assurance function, you will be responsible for ensuring that our software meets the highest standards of quality and reliability.About the RoleKey Responsibilities:Develop and implement test strategies to ensure...
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Senior Quality Assurance Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full timeJob OverviewAt Plaza Premium Group, we are seeking a Senior Quality Assurance Manager to lead our Customer Experience & Quality Assurance team. This is an exceptional opportunity for a highly motivated and experienced professional to drive continuous improvement processes and ensure quality standards are consistently met.The successful candidate will be...
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Senior Quality Assurance Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Full timeKey ResponsibilitiesThe successful Senior Quality Assurance Professional will have the following key responsibilities:Perform quality audits on internal and external specialists.Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management.Execute both quantitative and qualitative analyses of...
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Customer Service Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do by creating a culture in which diversity is celebrated and inclusion assured.We are seeking an exceptional Customer Service Specialist to join our team! As a key member of our Contact Centre, you will play a vital role in delivering...