Education Consultant
5 days ago
This position involves guiding students in making informed decisions about their education.
Key Responsibilities:
- To counsel and assist students in selecting the best educational options;
- To develop and enhance counseling services to meet student needs;
- To follow up on student inquiries, applications, and acceptances in a timely manner;
- To address student and parent feedback, inquiries, and complaints in an appropriate and prompt manner, adhering to service standards;
- To handle all office administrative tasks.
Marketing and Events
This role entails developing and implementing local marketing plans, as well as handling sales and marketing activities, including roadshows, education fairs, presentations, direct mailing, and event logistics.
- To document and implement local marketing plan/budget;
- To handle and carry out sales and marketing activities/events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
- To promote and market education and institutions;
- To obtain and update market intelligence;
- To raise profile/awareness of the AUG Brand;
Public Relations
This role requires building excellent relationships with representatives from institutions, developing and maintaining relationships with special groups, and serving as a liaison person with local partners/sub-agents.
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (i.e., student clubs/associations, professional association);
- To be a liaison person with local partners/sub-agents;
- To visit schools, colleges and universities and build relationship with principals and school counsellors;
Qualifications:
- Candidate must possess at least a Bachelor's Degree in any discipline (Hospitality/Tourism/Hotel Management/Business Studies/Management/Marketing/Commerce or Mass Communication graduates are preferred);
- Knowledge and understanding of local and foreign education system preferred;
- Experience in mentoring and counseling students an added advantage;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- May be required to work long hours during intakes;
- Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
- Fresh graduates/entry-level applicants are encouraged to apply;
- Customer Service
- Marketing
Excellent medical benefits available for employees
Global OperationsAUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia, Singapore and Vietnam).
Work-Life BalanceWe value work-life balance and encourage everyone to spend time with loved ones.
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