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Management Portfolio Specialist

3 weeks ago

Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time
Job Summary

We are seeking a skilled Management Portfolio Specialist to join our team. As a key member, you will be responsible for managing a portfolio of key accounts to foster and grow merchant relationships through engagement at the manager/director level.

You will liaise with merchants on funded promo programs, partnerships, new products, new features, and upselling Paylater by Grab and Loyalty products. Additionally, you will identify issues affecting merchants, including merchant settlement reports and technical issues, and recommend well-thought-out solutions.

Our ideal candidate has 3 years of experience in a client-facing role, including account management, merchant management, sales, business development, partnerships, or an equivalent role. You should have experience in the e-wallet/payment or financial institution industry and be able to think holistically, balancing the needs of merchants and users to drive mutually beneficial outcomes.