Professional Assistant
6 days ago
Mercantile Shared Services Sdn Bhd is committed to delivering exceptional service to our clients. We are seeking a dedicated professional to join our team as a customer support specialist.
Job Description
In this role, you will provide assistance to job seekers and employers with various tasks, including profile creation, resume uploads, job applications, and payment processing. You will also be responsible for addressing technical issues, resolving billing inquiries, and providing guidance on recruitment best practices.
Responsibilities Include:
1. Assisting job seekers with profile creation, resume uploads, and job applications
2. Helping employers with job postings, candidate searches, and payment processing
3. Addressing technical issues and troubleshooting platform-related problems
4. Resolving billing and subscription inquiries
5. Providing guidance on recruitment best practices and job-seeking strategies
Requirements
To excel in this role, you should possess strong communication skills, be detail-oriented, and have the ability to work in a fast-paced environment. Experience in customer support or a related field is highly valued.
Why Join Us?
We offer a competitive salary package, opportunities for growth and development, and a dynamic work environment that encourages collaboration and innovation.
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