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Customer Service Representative

2 weeks ago

Penang, Malaysia Celestica Inc. Full time

We are seeking a highly skilled and motivated individual to join our team as a Contact Centre Associate. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.

Job Description

The successful candidate will have a strong background in customer service, with excellent problem-solving skills and attention to detail. They will be able to work independently with minimal supervision and possess excellent communication and interpersonal skills.

  • Key Responsibilities:
  • Provide exceptional customer service through various communication channels
  • Resolve client complaints and issues in a timely and professional manner
  • Maintain accurate records of client interactions and transactions
  • Communicate effectively with internal departments to ensure seamless resolution of client cases
Benefits

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive training program to ensure your success in the role