Business Development Coordinator

5 days ago


Petaling Jaya, Selangor, Malaysia Teleperformance Full time
Responsibilities

The Business Development Coordinator will play a crucial role in onboarding new customers, making them ready to use our platform, and providing ongoing support during their first weeks as users. Key tasks include:

  • Onboarding customers from sign-up to their first transaction, guiding them through account setup and explaining how our platform can add value to their business.
  • Ensuring a delightful onboarding experience, turning each touchpoint with our company into a positive moment for clients.
  • Managing early-lifecycle engagement metrics, including conversion rates, customer engagement, and NPS.
  • Reviewing and verifying client data to ensure compliance with AML and KYC regulations.

This role demands strong communication skills, proficiency in Mandarin and English, and a willingness to work flexible hours, including weekends.



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