Regional CS Team Manager Position
5 days ago
We are an innovative and forward-thinking FinTech company, dedicated to delivering exceptional customer experiences. Our vision is to create a seamless journey for our customers, removing any friction or gaps in our products and services.
This role plays a vital part in achieving our vision, by leading the Southeast Asia customer service team and driving customer satisfaction.
Job Requirements:
The Ideal Candidate:
- A proven track record in customer service leadership, with a strong understanding of customer needs and expectations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to develop and implement effective customer service strategies, resulting in improved customer satisfaction and loyalty.
Perks and Benefits:
- A comprehensive benefits package, including medical and optical coverage.
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
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