Regional CS Team Manager Position

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time
About Us

We are an innovative and forward-thinking FinTech company, dedicated to delivering exceptional customer experiences. Our vision is to create a seamless journey for our customers, removing any friction or gaps in our products and services.

This role plays a vital part in achieving our vision, by leading the Southeast Asia customer service team and driving customer satisfaction.


Job Requirements:
The Ideal Candidate:
  • A proven track record in customer service leadership, with a strong understanding of customer needs and expectations.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to develop and implement effective customer service strategies, resulting in improved customer satisfaction and loyalty.

Perks and Benefits:
  • A comprehensive benefits package, including medical and optical coverage.
  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.


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