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Senior Collection Officer, Business Banking

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time
Senior Collection Officer, Business Banking Job Summary:

The Senior Collection Officer, Business Banking is responsible for managing a portfolio of business customers who have outstanding debts. The role requires strong communication and negotiation skills to resolve debt issues and ensure timely repayment.

Main Responsibilities:
  • Manage a portfolio of business customers with outstanding debts
  • Develop and implement effective debt collection plans
  • Communicate with customers to resolve any issues or concerns
  • Update records and maintain accurate accounts
  • Work closely with internal stakeholders to ensure smooth operation of collections

Requirements:
  • Proven experience in collections or a related field
  • Strong communication and negotiation skills
  • Able to work independently and as part of a team
  • Highly organized and able to prioritize tasks effectively
  • Familiarity with company policies and procedures