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Luxury Retail Operations Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia FRED Jewelry Full time
About the Role

FRED Jewelry is seeking an experienced Sales Supervisor to join our boutique team. The ideal candidate will have a passion for delivering exceptional customer service, a strong understanding of sales strategies, and excellent leadership skills.

Key Responsibilities
  • Develop and implement sales plans to drive business growth and meet targets
  • Provide coaching and training to sales team members to improve their skills and performance
  • Manage and maintain accurate sales reports and inventory records
  • Lead by example and demonstrate a strong work ethic, with a focus on achieving results
  • Collaborate with other departments to ensure seamless execution of sales and operational activities
Requirements
  • At least 4-5 years' experience in retail operations, preferably in jewelry or high-end luxury retail
  • Sales-oriented with a proven track record of success
  • Excellent leadership and coaching skills, with the ability to motivate and develop team members
  • Strong analytical and problem-solving skills, with a focus on data-driven decision making
  • Highly organized and able to prioritize tasks effectively to meet deadlines