Senior Client Relationship Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lazada Full time

Job Description

We are seeking an experienced Senior Key Account Manager to join our Category teams in Lazada, supporting Lazada Singapore. As a key member of our team, you will be responsible for managing key client relationships on the Lazada platform to establish and maintain long-term partnerships.

In this role, you will develop and execute sales strategies to achieve sales targets and grow key client business. You will also analyze sales data and market trends to provide insights for business decision-making.

Your Key Responsibilities

  1. Manage key client relationships on the Lazada platform to establish and maintain long-term partnerships.
  2. Develop and execute sales strategies to achieve sales targets and grow key client business.
  3. Analyze sales data and market trends to provide insights for business decision-making.
  4. Work closely with cross-functional teams to ensure efficient order execution, customer service, and issue resolution.

Requirements

The ideal candidate has a strong interest in e-commerce and sales, with a desire to actively manage and grow their portfolio. You must be a team player and demonstrate a passion for working cross-functionally to achieve your own and common KPIs. You must be self-motivated and able to quickly dive deep into data to determine root causes of problems and implement scalable solutions.

  • Bachelor's degree or above in Marketing, Business, or related fields.
  • Advanced proficiency in Excel (especially Pivot Table & vLookup).
  • 1 to 3 years of relevant working experience in account management, corporate sales or in e-commerce.
  • Familiarity with the e-commerce market and a good sense of market insights.


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