Customer Support Representative
5 days ago
At BrainHunters, we are seeking a highly skilled Customer Service professional to join our team. The ideal candidate will be responsible for providing excellent quality customer service through various channels, including chat. This role requires the ability to coordinate between customers, vendors, and riders to identify and troubleshoot daily operational issues efficiently. The selected individual will also need to demonstrate empathy while building rapport with customers, ensuring their needs are met promptly and effectively.
Key Responsibilities:
- Assist customers via chat with excellent quality customer service.
- Coordinate between customers, vendors, and riders to identify and troubleshoot daily operational issues swiftly.
- Listen attentively to customer needs and concerns, demonstrating empathy while maximizing the opportunity to build rapport.
- Perform proactive follow-ups with other support team members to ensure efficient resolution of customer requests.
- Develop excellent product knowledge to enhance customers' experience and support.
- Adhere to the quality process set to ensure accurate and timely service to customers.
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Customer Support Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full timeGrowthfn is a dynamic and innovative organization seeking a skilled Customer Support Representative to join our BPO team. In this role, you will be responsible for providing real-time assistance to Korean-speaking customers through chat, ensuring a seamless customer experience.In this position, you will respond promptly to customer inquiries, troubleshoot...
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Mandarin Customer Support Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Full timeJob Summary:As a Customer Support Representative, you will play a crucial role in ensuring the satisfaction of our customers. You will be responsible for providing prompt and efficient support to our clients through various communication channels, including email, live chat, and phone. Your primary objective will be to assist customers with their inquiries,...
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Customer Support Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeA Role for Customer Service ExcellenceWe are seeking an individual with strong communication skills in Vietnamese and English to join our team as a customer service representative. As L1.0 Technical Support, your role will be to deliver exceptional customer service and technical support to our clients.
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Crypto Support Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Full timeCompany Overview:Bitunix is a rapidly growing company in the exciting world of digital assets. We value our employees and strive to create a positive and inclusive work environment. Our team is dedicated to providing exceptional customer support and ensuring the satisfaction of our clients.Job Description:We are looking for a highly motivated and experienced...
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Customer Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full timeJob OverviewGrowthfn is seeking a highly skilled and customer-oriented Chat Support Representative to join our team. As a key member of our BPO team, you will be responsible for providing exceptional support to Korean-speaking customers through live chat.In this role, you will be the primary point of contact for customers, offering information, resolving...
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Customer Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Sdn Bhd Full timeJob OverviewCareer International FOS Sdn Bhd is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients via phone, email, or chat.
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Customer Support Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BD (Becton, Dickinson and Company) Full timeJob DescriptionThis position requires 1-5 years of technical/customer support experience with opportunities for accelerated growth. As a Customer Support Specialist, you will be the first point of contact for clients and the primary level of support.Your responsibilities will include accepting inbound calls from healthcare entities, obtaining necessary...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Fashion Sdn Bhd Full timeCustomer Service RepresentativeWing Tai Fashion Sdn Bhd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring that customers have a positive shopping experience and resolving any issues that may arise.Responsibilities:- Greet and assist customers as they enter the store-...
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Senior Customer Care Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeJob DescriptionAbout the Position:The International Customer Support Director will oversee and lead a team of customer service representatives, ensuring they adhere to established policies and procedures. This role involves managing day-to-day operations, addressing customer inquiries and concerns, and fostering a positive and productive work environment...
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Customer Support Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeJob OverviewIn the role of a Customer Support Specialist at Telecontinent, you will be responsible for delivering exceptional customer service and support to our clients. This involves handling incoming inquiries, providing solutions to problems, and ensuring that customers are satisfied with our services.The ideal candidate will possess excellent...
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Customer Service Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for delivering world-class customer service via telephone.Your primary focus will be on providing polite, professional, and accurate responses to customers' inquiries. You will also manage customer...
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Kuala Lumpur, Kuala Lumpur, Malaysia Primecommerce Full timeTechnical Customer Care Representative PositionTECHNICAL CUSTOMER CARE / SUPPORT REPRESENTATIVE JOB DESCRIPTION:Develop a deep understanding of the StoreHub platform to help customers troubleshoot and navigate through processes and bugs by phone, email, and chat.Be the first point of contact for all incoming tickets and distribute to the related teams.Drive...
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Customer Support Representative
12 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full timeAbout the RoleWe are seeking a dedicated professional to provide exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:Respond to customer inquiries via various communication channels in Arabic/Indonesian/Korean and English.Provide support on product features, resolve technical or...
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Customer Support Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia N2N Connect Berhad Full timeJob summary:Flexible hours available2-3 years of relevant work experience required for this roleWorking rights required for this roleExpected salary: RM3,000 - RM4,000 per monthImmediate start availableCUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)Job ResponsibilityActing as a first point of contact: dealing with correspondence and phone calls.To...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full timeAt Growthfn, we are seeking a skilled Customer Service Representative to join our BPO team. As the primary point of contact for Italian-speaking customers, you will deliver outstanding service by resolving inquiries, handling complaints, and providing information about our products and services.This role is ideal for individuals who are patient,...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeWe are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.Key Responsibilities:To attend to inbound calls enquiries over various range consumer...
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Customer Success Representative
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeVeeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a...
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Customer Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Avature Full timeAvature is seeking a talented Customer Service Representative to join our team.Job Description:About the Role:The successful candidate will be responsible for representing the brand's values, maintaining a clean and tidy store environment, and developing fundamental product knowledge.They will also provide personalized product recommendations, build strong...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO (MALAYSIA) SDN BHD Full timeWe are seeking a Customer Service Representative to join our team at UNIQLO (MALAYSIA) SDN BHD. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving customer complaints in a timely and professional manner.Responsibilities:Respond to customer inquiries and resolve issues promptly and...